Liquid nitrogen: Difference between revisions
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== Responsible persons == | |||
If you have any troubles please contact Sven or Ana. | |||
== Trouble ticket == | |||
In case we are running out of the liquid Nitrogen, you need to send a trouble ticket: https://trouble.biotec.tu-dresden.de/otrs/customer.pl | In case we are running out of the liquid Nitrogen, you need to send a trouble ticket: https://trouble.biotec.tu-dresden.de/otrs/customer.pl | ||
Revision as of 09:24, 7 November 2012
Responsible persons
If you have any troubles please contact Sven or Ana.
Trouble ticket
In case we are running out of the liquid Nitrogen, you need to send a trouble ticket: https://trouble.biotec.tu-dresden.de/otrs/customer.pl 1. There you need to type your Username and password (like for server) 2. Then choose: new ticket 3. To: technician CRTD 4. Subject: Liquid Nitrogen /Flüssiger Stickstoff 5. Text: here write a short text about your problem and describe exactly where it is. e.g. - Hallo, unser flüssiger Stickstoff im Raum 0.234 müsste aufgefüllt werden. Danke,...
- Hi, we are running out of liquid nitrogen in room 0.234, could you please refill it. Thanks,… 6. than you can choose the priority how urgent it is. 7. Send the mail Then Volker will refill it as soon as possible!